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Refund & Return Policy

Effective from April 17, 2026

We want you to be completely satisfied with your purchase.

Return and Refund Policy

Last updated: April 17, 2026

Returns
You have 30 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-returnable items

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

    Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Late or missing refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us.

Shipping returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact us
If you have any questions about our return and refund policy, please contact us at support@yourstore.com.

Need help with a return?

Our support team is ready to assist you

Email

support@example.com

Phone

+1-800-123-4567

Address

123 Business Street, Suite 100